Inbound tour operator solution
Increase sales with Lemax CRM – Tools for managing reservations, customer profiles, and communication with your customers. Get insights into every customer and supplier. Manage commission rules – Use markets to define commission rules for travel agents. Assign as many travel agents as needed for a particular market. Centralize communication with your customers – Use the powerful 2-way email communication system to successfully liaise with customers and suppliers. Communication from a standard email application can be synced. Browse through a centralized history of email communication for each reservation or customer.
Automatically sends mail inquiries to suppliers. Suppliers can select YES/NO link to confirm availability of their services. Automate quotation sending – Upon receiving availability info from suppliers, we automatically send quotes and itineraries to customers. Automate invoicing and confirmations – Upon receiving online or offline payments from customers we automatically send invoices and vouchers to customers and confirmations to suppliers.
Ensure service delivery – Replace your Excel files with our operations module to ensure all travelers get the services they ordered. Get a centralized overview of all booked services and products. Quickly identify unconfirmed reservations. Organise rooming, bus and flight lists – Organise passenger departures and arrivals. Create rooming, transfer, flight and bus lists. Centralize communication with suppliers – Use our powerful two-way email system to successfully communicate with suppliers. Communications from a standard email application can be synced on our systems. Browse through a centralized history of email communications for each reservation or customer.
Manage accounts receivable and payable – Manage customer and supplier payments. Stay on track with actual earnings, amounts owed, and debts. Get paid faster – Automate payment reminders to customers to get paid faster. Achieve a significant improvement in money collection win rates. The simplest way to get your money sooner. Stop retyping invoices manually – Integrate your existing accounting system into the travel software to save time retyping invoices and payments. Remove manual work and reduce mistakes.
Customer and travel agent profitability – Use reports to see which customers or travel agents achieve the greatest value and grow by focusing on the most profitable ones! Tour and package profitability – Having trouble understanding profitability behind complex travel products like tours, groups or packages? Use our powerful reporting engine to get accurate profitability reports for each product. Supplier performance reports – Get insights into revenue you achieved for each supplier and renegotiate a better commission from them based on your sale results. Availability reports – Get detailed information on the number of available rooms or bus seats. Order additional inventory when needed. Easily avoid overbooking situations.
