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Inbound tour operator solution

We facilitate managing inventory and group travel, creating packages, managing customers and travel agents, fully automates sales process, improve the ordering of services, manages accounts and provides comprehensive insights into your travel business.

Easily add travel products
Add travel products such as accommodation, packages, entrance tickets, excursions and other activities, transfers, rent-a-car, vessels, cruises…
Improve group management efficiency
Save time using our software to completely manage group travel processes from itinerary creation to comprehensive profitability reports for each group.

Create tours and packages
Create packages or tours by combining different travel components previously created in Lemax. Saves time by calculating the price of tours and packages from its proprietary components.

Manage sales processes

  • Increase sales with Lemax CRM – Tools for managing reservations, customer profiles, and communication with your customers. Get insights into every customer and supplier.
  • Manage commission rules – Use markets to define commission rules for travel agents. Assign as many travel agents as needed for a particular market.
  • Centralize communication with your customers – Use the powerful 2-way email communication system to successfully liaise with customers and suppliers. Communication from a standard email application can be synced. Browse through a centralized history of email communication for each reservation or customer.

Complete sales automation
Improve efficiency and reduce costs with a completely automated sales workflow. It all happens in the background, no manual work involved.

Automate inquiries to suppliers

  • Automatically sends mail inquiries to suppliers. Suppliers can select YES/NO link to confirm availability of their services.
  • Automate quotation sending – Upon receiving availability info from suppliers, we automatically send quotes and itineraries to customers.
  • Automate invoicing and confirmations – Upon receiving online or offline payments from customers we automatically send invoices and vouchers to customers and confirmations to suppliers.
Improve your service ordering process

  • Ensure service delivery – Replace your Excel files with our operations module to ensure all travelers get the services they ordered. Get a centralized overview of all booked services and products. Quickly identify unconfirmed reservations.
  • Organise rooming, bus and flight lists – Organise passenger departures and arrivals. Create rooming, transfer, flight and bus lists.
  • Centralize communication with suppliers – Use our powerful two-way email system to successfully communicate with suppliers. Communications from a standard email application can be synced on our systems. Browse through a centralized history of email communications for each reservation or customer.
Complete management of receivables and payables

  • Manage accounts receivable and payable – Manage customer and supplier payments. Stay on track with actual earnings, amounts owed, and debts.
  • Get paid faster – Automate payment reminders to customers to get paid faster. Achieve a significant improvement in money collection win rates. The simplest way to get your money sooner.
  • Stop retyping invoices manually – Integrate your existing accounting system into the travel software to save time retyping invoices and payments. Remove manual work and reduce mistakes.

Use insightful reports to track your performance

  • Customer and travel agent profitability – Use reports to see which customers or travel agents achieve the greatest value and grow by focusing on the most profitable ones!
  • Tour and package profitability – Having trouble understanding profitability behind complex travel products like tours, groups or packages? Use our powerful reporting engine to get accurate profitability reports for each product.
  • Supplier performance reports – Get insights into revenue you achieved for each supplier and renegotiate a better commission from them based on your sale results.
  • Availability reports – Get detailed information on the number of available rooms or bus seats. Order additional inventory when needed. Easily avoid overbooking situations.

A Game-Changer for the Travel Industry

TravelConnect ties all the dots of the travel industry and empowers the travel companies by unifying and modernising existing outdated and fragmented technologies

Begin your journey, meet us now!